Privacy policy

 

Privacy Policy

At GILDE JEWELS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or shop through GILDEJEWELS.shop.

Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Order and purchase details

  • Payment information, where applicable

  • Information you provide when contacting customer support

Payment information may be processed securely through our payment providers. We do not intentionally store complete payment card details unless required and permitted for the operation of the payment service.

How We Use Your Information

We may use your information to:

  • Process and deliver your orders.

  • Confirm and provide updates about your orders.

  • Provide customer support.

  • Process payments and refunds.

  • Improve our products, services, and website.

  • Communicate important information about your orders.

  • Prevent fraud, misuse, and unauthorized transactions.

  • Send promotional offers or marketing communications where permitted and, where required, with your consent.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, such as:

  • Payment processing providers

  • Courier and delivery companies

  • Website and hosting providers

  • Analytics and technology providers

  • Customer support services

These providers receive only the information reasonably necessary to provide their services.

Cookies & Website Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, remember preferences, and improve website performance.

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Your Information & Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

If you would like to make a privacy-related request, please contact our customer support team through our official contact channels.

Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so we can take appropriate steps.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable requirements.

Any updated version will be posted on this page with the revised effective date where applicable.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact GILDE JEWELS through our official customer support channels.

GILDE JEWELS

Timeless Elegance, Crafted For You.